Patient Engagement - Medical Billing Outsourcing Service

Transform Patient Experience & Boost Satisfaction

In the most recent results from The Beryl Institute – Ipsos PX Pulse, three-quarters (76%) of Americans surveyed said they have not had a positive patient experience in the past three months and 60% have had an outright negative healthcare experience.

We strive to turn this around! Let us help!

Our Services

Explore our *Services

Eligibility Verifications

We verify coverage to ensure your practice is in-network and meeting the requirements of the payor. This also safeguards your practice from denials. Leaving patients with a peace of mind!

Patient Benefit Estimates

After we perform a verification of benefits, we will use your common CPT codes to obtain an estimated quote for patient responsibility. Such as deductible, copays, co-insurance- we will provide our best estimate!

Prior Authorization

We will obtain prior authorizations on services that deem required from the insurance company(s). This will also involve clinical assistance such as letters of medical necessity (when appropriate).

Patient Payments & Collections

We generate statements electronically (and by mail upon request from the client and/or patient). We collect patient balances on a monthly basis and set up/monitor payment plans that adheres to your practice guidelines.

Dedicated Patient Call Center

We have a dedicated phone line for patients to call in and immediately connect with one of our billers to answer billing-related questions.